Yes. If you’re under 24, the loss limit will be set automatically on your account. This limit is mandatory and cannot be removed. If you’re 18, 19 or 20, your loss limit is set at max €250 per calendar month. If you’re 21, 22 or 23, your loss limit will be set automatically at max €500 per calendar month.
You may lower your loss limit by going to My Account –> Account limits. Are you one of our younger players and you’d like to increase your loss limit? In that case you may send us a document referring to the origins of your income. You can send this document by Live Chat or by sending an e-mail to firstname.lastname@example.org. Once we've received your document, the relevant department will look into your request to possibly increase your loss limit.
Are you 24 or above and would you like to stay in control over your potential losses? In that case setting a loss limit is a great idea! You may set a loss limit between €50 - €25,000 per calendar month via My Account -> Account limits. We recommend setting a loss limit that puts your mind at ease.