Frequently asked questions about the Live Casino
Everything you need to know about our live games.
- What are the opening hours of the Live Casino?
- Which games can I play in the Live Casino?
- Which language do you use in the Live Casino?
- How can I play at the Live Casino?
- Can I play free of charge in the Live Casino?
- Can I chat with the Game Presenters, and can they see me?
- I have problems with the image/sound, what should I do?
- How do I play Live Roulette?
- How can I get help immediately from Customer Support while I’m playing?
- A Game Presenter/player was rude (to me). What can I do?
- My question is not listed, where can I go?
- Where is the Live Casino located?
- How do I know when which Game Presenter is at which table?
- What happens when a Game Presenter makes a mistake?
- I won, but I didn't get paid out. What should I do?
- My bet was not accepted, what should I do?
- What happens to my bet if my internet suddenly disconnects?
- What is the table limit?
- Where can I see my game history?
- Can I play at multiple tables at the same time?
- Where can I find the game rules for the games in the online casino?
- How can I change my screen name?