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  1. Jack's Help Center
  2. Sportsbook
  3. Frequently asked questions about sports

Frequently asked questions about sports

Everything about odds, bets, profits and withdrawals.

  • Where in Sportsbook can I find the rules for each sport?
  • Why do the 'odds' on my bet slip change?
  • Why do the 'odds' change over time?
  • How do I find the sports I can bet on?
  • How do I place a bet?
  • Does the result of a football game (soccer) apply after extra time or before ?
  • When do I get my winnings?
  • Can I use my 'free bet' for all matches?
  • What are the minimum and maximum bets?
  • Can I cancel my bet on a match?
  • Is live betting available? And how do I place a live bet?
  • The match is over, but I haven't received my winnings yet. Why is that?
  • Sportsbook is not loading, how is that possible?
  • The Live Score is not correct, how is that possible?
  • What is a cash-out and partial cash-out? Is this possible at your casino?
  • What are single, combination and system bets?
  • My payout is not correct, what should I do now?
  • My bet has been declared invalid (VOID), now what?
  • My bet was not accepted, why is that?
  • How do I change the display of the 'odds'?
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