Skip to main content
JACKS.NL Help Center Help Centre home page
Submit a request
  1. JACKS.NL Help Center
  2. Casino
  3. Frequently asked questions about our casino

Frequently asked questions about our casino

Everything you need to know about the games, stakes and bonusses.

  • Can I try the games for free?
  • How exactly do slots work?
  • Where can I find the game rules?
  • What is wagering or a wagering requirement?
  • Can I cancel my bet?
  • How do you guarantee the fairness of each game?
  • My game is stuck, and the winnings are not credited
  • Can I request a withdrawal if I have an active bonus?
  • What is volatility?
  • The game does not load, what should I do?
  • Why can't I use my Free Spins on all slots?
  • Why can't I use the auto-play button?
  • What is RTP?
JACKS.NL Help Center
Nederlands