In order to permanently close your account at Jack's, kindly send an e-mail from your registered e-mail address to klantenservice@jacks.nl. Alternatively, you may get in touch with us by Live Chat. Please don't forget to mention your date of birth for verification purposes and include the reason of why you want to permanently close your account. Please be informed that closure of an account is irrevocable, so an account which has been closed can never be reopened at any point in the future.