Frequently asked questions about responsible gaming
Everything you need to know about time-outs, limits and playing behaviour.
- What does the session limit mean?
- Why do I need to set limits?
- How do I request a self-exclusion (time-out)?
- I want to close my account
- What happens to my money and outstanding bets during a time-out?
- What is the minimum age for the online casino?
- What is the maximum balance I can have on my account?
- How do I exclude myself from all online and land-based casinos?
- Can I reopen my account early during a self-exclusion?
- Do you set the session limit per day?
- Can I still change my limit(s) after registration?
- How can I set or change my limit(s)?
- What limits must I set?