There may be several reasons why you cannot open an account:
- You already have an account with us. You can only have one account with us.
- You already had an account with us which has been closed. A closed account can never be reopened.
- You are trying to register from a country where we are not allowed to offer our games. You may find a list of these countries in our Terms & Conditions.
If you have any questions about this, please contact Customer Support.